Introduction and Data Controller

dionerithval operates as a financial education platform committed to protecting your privacy in accordance with Australian privacy laws, including the Privacy Act 1988 and the Australian Privacy Principles. This policy explains how we collect, use, store, and protect your personal information when you use our services.

dionerithval is the data controller responsible for processing your personal information. We're based at 419 Hunter St Newcastle NSW 2300, Australia, and you can reach our privacy team at info@dionerithval.com for any privacy-related inquiries.

Information We Collect

Personal Information Provided by You

Automatically Collected Information

When you visit our website, we automatically collect technical information including your IP address, browser type, device information, and usage patterns. We use cookies and similar technologies to enhance your experience and provide personalized content recommendations.

Our learning management system tracks your progress through educational materials, completion rates, and assessment results to provide personalized learning paths and improve our curriculum.

How We Use Your Information

We process your personal information for several specific purposes, always ensuring we have a lawful basis under Australian privacy law.

Your Privacy Rights

Under Australian privacy law, you have several important rights regarding your personal information. We're committed to helping you exercise these rights effectively.

To exercise any of these rights, email us at info@dionerithval.com with your request. We'll respond within 30 days and may need to verify your identity before processing certain requests.

Data Sharing and Third Parties

We only share your personal information when necessary to provide our services or when required by law. We never sell your personal data to third parties for marketing purposes.

Service Providers

We work with carefully selected service providers who help us deliver our educational platform. These include cloud hosting providers, payment processors, and email service providers. All third parties are contractually required to protect your data and use it only for the specified purposes.

Legal Requirements

We may disclose your information if required by Australian law, court orders, or regulatory authorities. We'll notify you of such disclosures unless legally prohibited from doing so.

Business Transfers

If dionerithval is acquired or merges with another organization, your personal information may be transferred as part of that transaction. We'll notify you beforehand and ensure your privacy rights remain protected.

Data Security and Protection

We implement comprehensive security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

Our technical security measures include encrypted data transmission, secure authentication systems, and regular vulnerability assessments. We also maintain strict internal policies governing who can access your information and under what circumstances.

While we implement industry-standard security practices, no system is completely secure. We encourage you to use strong passwords and contact us immediately if you suspect any unauthorized access to your account.

Data Retention and Deletion

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, or resolve disputes.

When retention periods expire, we securely delete your information using industry-standard data destruction methods. You can request early deletion of certain information types by contacting our privacy team.

International Data Transfers

dionerithval primarily processes your information within Australia. However, some of our service providers may store or process data in other countries with adequate privacy protections.

When we transfer data internationally, we ensure appropriate safeguards are in place, including standard contractual clauses and adequacy decisions recognized under Australian privacy law. We regularly review our international processing arrangements to maintain strong privacy protections.

If you have concerns about international data transfers, please contact us to discuss your specific situation and available options.

Cookies and Tracking Technologies

We use cookies and similar technologies to improve your experience on our platform. Essential cookies enable core functionality like login sessions and course progress tracking.

Optional cookies help us understand how you use our site, remember your preferences, and provide personalized content recommendations. You can control cookie preferences through your browser settings, though disabling certain cookies may limit platform functionality.

We don't use cookies for behavioral advertising or share cookie data with advertising networks. Our analytics cookies are configured to respect your privacy and provide only aggregated usage insights.

Children's Privacy

Our services are designed for adults interested in financial education. We don't knowingly collect personal information from children under 13 years old without parental consent.

If we discover we've inadvertently collected information from a child under 13, we'll delete it promptly. Parents who believe their child has provided us with personal information should contact us immediately.

Changes to This Policy

We may update this privacy policy periodically to reflect changes in our practices, legal requirements, or service offerings. We'll notify you of significant changes through email or prominent website notices.

Minor updates that don't affect your rights may be posted directly to this page with an updated "last modified" date. We encourage you to review this policy regularly to stay informed about how we protect your information.